What Exactly is Amie and how does it work?

Amie is an integrated digital platform and PT care system for pregnant women through the first 12 weeks postpartum. The app creates your personalized recovery program and automatically adjusts based on your daily symptom check-ins and progress tracking. Your licensed PT then works alongside the app - they can view your data, manually adjust your program, and provide additional support through texting, virtual sessions, or in-home visits depending on your plan.

This seamless integration means your PT always knows how you're feeling and can modify your exercises in real-time, while the app continues learning and adapting to your recovery between PT interactions. After completing a questionnaire and physical benchmark assessment, you'll receive a customized program addressing your specific needs, including pelvic floor strengthening, diastasis recti, and relief from common postpartum discomforts.

Choose from three levels of PT integration: texting support (nationwide), virtual sessions (California only - M/W/F), or in-home visits (East Bay on Tuesdays, Peninsula/South Bay on Thursdays, with extended service available in SF/Oakland/Marin for an additional travel fee).

Who creates the programs? Are they truly personalized?

All programs are designed by Dr. Anna, a licensed physical therapist with 8+ years specializing in pelvic rehabilitation for new mothers. Your program is customized based on your specific symptoms, recovery stage, and strength as tested by our physical benchmark assessment.

When should I start using Amie?

Always consult your healthcare provider before starting any exercise program during pregnancy or postpartum.
You can begin using Amie anytime during your pregnancy, or you can start any time within the first 12 weeks postpartum (with medical approval). We recommend starting the postpartum program as early as you feel comfortable, even within the first week or two postpartum. The earlier you begin your recovery journey, the more effective the results typically are.

How much time will I need to commit each day?

Your full daily program typically takes around 20 minutes and is designed specifically to fit into a busy mom's schedule. But we know real mom life doesn't always allow for 20 minutes - that's why you can choose shorter workout options of 5, 10, or 15 minutes on days when time is tight.

The app adapts to whatever time you have available while still keeping you on track with your recovery goals. You can switch between workout lengths as needed throughout your program.

What's included in my free trial?

Your 7-day free trial includes full access to your personalized exercise program, symptom tracking, and texting with a PT. Direct PT services (virtual sessions and in-home visits) require a paid subscription.

How do the PT services work?

Our licensed physical therapists provide support through unlimited texting (all Tiers), scheduled virtual sessions (Tiers 2 & 3), or in-home visits (Tier 3 only). All PTs specialize in perinatal and postpartum care.

Can I change my subscription level?

Yes, you can upgrade or downgrade your plan anytime. Changes take effect immediately at a prorated cost.

Are Digital Programs as effective as Traditional PT?

Amie combines the best of both digital and in-person care. Our programs use the same evidence-based techniques as clinical settings, but with the added benefit of ongoing PT support through texting, virtual sessions, or in-home visits depending on your plan. This integration means you get professional oversight while maintaining the convenience of home-based exercise. When under traditional PT care, most recovery happens at home anyway - Amie ensures you're never doing it alone, with PT guidance available when you need it.

What issues can Amie help with?

Amie addresses a wide range of perinatal concerns including maintaining strength during pregnancy, preparing for birth, pelvic floor dysfunction, diastasis recti, back/hip pain, core weakness, posture issues, and general postpartum recovery. Your PT can also identify and address additional concerns specific to your situation.

How soon will I see results?

Many women notice improvements in symptoms within 2-3 weeks of consistent exercise. More significant changes in strength and function typically occur within 6-8 weeks. Your PT will monitor your progress and can adjust your program if you're not seeing expected improvements.

Is this safe if I had a c-section or complicated delivery?

Yes. Your program will be tailored to your specific delivery experience and recovery needs. The assessment process identifies any special considerations for C-section recovery or complications. However, always get clearance from your healthcare provider before starting any exercise program, especially after complications or C-section delivery.

How do I access the programs?

Amie is available through our secure, mobile-friendly web platform, allowing you to access your personalized program anytime, anywhere. Amie is available through our secure, mobile-friendly web platform. Your PT can also access your program data to monitor progress and make adjustments as needed.

What if I need modifications or have questions?

Your program automatically adjusts based on your daily feedback after each session. For immediate questions or concerns, you can text with your licensed PT (available on all tiers). For medical concerns or pain issues, consult your healthcare provider. Tier 2 & 3 subscribers can also schedule virtual or in-home sessions for hands-on modifications. You'll also have access to our resource library and can contact us at support@askamie.co

What’s the difference between Amie and free postpartum exercise videos I can find online and on social media?

Unlike generic videos, Amie provides a comprehensive assessment and personalized program targeting your specific needs and recovery stage. Each exercise includes detailed form guidance to ensure safety and effectiveness.

How does PT texting work?

You can message your assigned licensed PT anytime through the app for general exercise guidance, form questions, and program modifications. PTs typically respond within a couple hours during normal business hours or the next business day if the message was received during off hours. Please note: PTs cannot provide medical advice or diagnose conditions through text messaging. For medical concerns, pain that worsens, or urgent issues, always contact your healthcare provider.

What can my PT help with through texting?

Your PT can provide exercise guidance, form corrections, program modifications, and general recovery education. They cannot diagnose conditions, provide medical advice, or address urgent medical concerns through text. Always contact your healthcare provider for medical questions or if you experience concerning symptoms.

How much do the different plans cost?

• App + Texting: $39.99/month (app + PT texting, available nationwide)

• App + Virtual: $199.99/month (app + PT texting + 2 30-minute virtual sessions per month, California only - you must be physically located in CA during sessions)

• App + Home: $249.99/month (app + PT texting + 1 60-minute in-home visit + 1 30-minute virtual session per month, available in East Bay and South Bay - see service area details below)

In-Home Service Areas:

• East Bay: Fremont, Alum Rock, Union City, Newark, Milpitas (Tuesdays)

• South Bay: Redwood City, Palo Alto, Mountain View, Sunnyvale, Santa Clara, San Jose, Campbell, Los Gatos, Saratoga, Morgan Hill (Thursdays)

• Extended Service: SF, Oakland, Berkeley, Marin (select days, $50 travel fee per visit - contact us to arrange)

Can I cancel my subscription anytime?

Yes, you can cancel anytime. Your access continues through the end of your current billing period.

How does billing work?

All plans are billed monthly. Your 7-day free trial gives you full app access. After the trial, you'll be charged for your selected plan level.

If you choose Tier 2 or 3, you will be able to book your PT appointments after the free trial is over.

Can I switch between plans?

Yes, you can upgrade or downgrade anytime. Changes take effect at your next billing cycle. Note that virtual sessions require California residency (and you must be physically located in CA during sessions), and in-home visits are limited to the East Bay and South Bay areas. Extended service to SF, Oakland, and Marin is available with a $50 travel fee per visit.

Do you accept insurance?

We don't accept insurance at this time, though we're working to accept FSA/HSA payments soon. This allows us to provide immediate access to personalized PT care without insurance restrictions, pre-approvals, or coverage limitations that often delay or limit traditional PT services. All plans are currently paid out-of-pocket with transparent monthly pricing.

What payment methods do you accept?

All subscriptions are processed securely through Stripe, which accepts major credit cards (Visa, Mastercard, American Express, Discover) and debit cards. We're working to add FSA/HSA payment options soon to provide additional flexibility for healthcare spending accounts.

What happens if I move during my subscription?

Your plan availability may change based on your new location. Contact us and we'll help you find the best option for your area.

What happens if I don't use my virtual/in-home sessions one month?

Sessions do not roll over to the following month. Each month includes the specified number of sessions for your plan level. We encourage you to schedule sessions regularly to get the most benefit from your subscription. If you're unable to use sessions due to illness or other circumstances, contact us to discuss your situation.

Can I pause my subscription?

We don't offer routine subscription pauses, but we understand that medical situations can arise. If you need to pause your subscription due to medical reasons or complications, contact us directly and we'll work with you on a case-by-case basis. For non-medical reasons, you can cancel and restart your subscription when you're ready to resume.